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FEATUREREMINDERS & GUEST MESSAGES

Your guests know where to be and when.

The confirmation, the reminders, and the trip details go out on their own. The person who booked gets each one by email, plus a text if they said yes to texts at checkout. You pick the reminder times.

Three messages from Big Fish Energy to a guest: a booking confirmation for Saturday's Half Day Inshore, a reminder the day before with a Sign waiver button, and a weather update with a new departure time
WHAT GOES OUT

From the booking to the review.

Set it up once. Every message goes out on its own, and each one is saved on the booking so you can see what a guest was sent.

  • WHEN THEY BOOK

    Confirmation and receipt

    The trip, the date, what they paid, and what's still due.

  • BEFORE THE TRIP

    Trip details and reminders

    Where to meet, what to bring, and the waiver link if you use waivers. You choose how far ahead the reminders go out.

  • IF PLANS CHANGE

    Weather calls

    Move a trip to a new date or cancel it, and everyone who booked is told what changed.

  • AFTER THE TRIP

    Trip recap and review request

    Photos, video, and the catch from the trip, then a link to leave you a review.

QUESTIONS CAPTAINS ASK

Reminder questions.

Can I change when reminders go out?

Yes. Set up to three reminders, each anywhere from one hour to a week before the trip. The default is one reminder the day before.

Do guests get a text or an email?

An email every time, plus a text if they said yes to texts at checkout. You can switch either one off.

Can I turn reminders off?

Yes. Every guest message has its own email and text switch in your settings, so you can turn reminders off and keep the rest.

A charter boat running home at dusk

Stop sending reminders by hand.

We'll set up your trips and your messages for you.